Last updated: {11/26/2025}
OrtaDigital (“we,” “us,” or “our”) provides AI-powered automation services, including AI receptionists, call handling, SMS automation, CRM systems, and website integrations.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of data:
Personal Information
Name
Email address
Phone number
Business name
Job title
Business & Lead Information
Customer inquiries
Lead details submitted through your website
Call recordings or transcriptions (if enabled)
SMS conversations handled by the AI
Technical Information
IP address
Browser type
Device information
Cookies and website analytics
2. How We Use Your Information
We use your information to:
Build and customize your AI receptionist
Respond to inquiries and support requests
Improve automation workflows
Provide CRM tracking and reporting
Send follow-up or notification messages
Maintain platform functionality and security
Improve our services through analytics
We do not sell your personal information.
3. How Your Data Is Stored
Data is securely stored using third-party providers such as:
Relevance AI
Twilio
Notion
Framer
Stripe (for billing)
All services are encrypted and meet industry security standards.
4. Sharing of Information
We only share data with:
Service providers we rely on to operate OrtaDigital
Partners who assist with integrations
Legal authorities if required by law
Your data is never sold to third parties.
5. Cookies & Tracking
We use cookies and analytics tools to:
Improve website performance
Understand visitor behavior
Enhance user experience
Users may disable cookies in their browser settings.
6. Data Retention
We retain data only as long as necessary to:
Provide services
Meet legal obligations
Clients may request data deletion at any time.
7. Your Rights
Depending on your region, you may:
Request access to your data
Request corrections
Request deletion
Opt-out of marketing
Request a copy of stored data
8. Contact Us
For privacy-related questions, contact:
📧 Azel@ortadigital.com